| 1. "Anello Jewelry has branches? |
At the moment Bridal Jewelry Anello has no any branch. UBid is the jewelry in the City of Morelia, Michoacan. at Plaza Fiesta Local Camelinas E-16, Col. Electricians. Any questions send an email to contacto@anello.com.mx or phone 443 324 45 11, 01,800,236 in June 1965 We will attend with pleasure. |
| last updated - 2011-01-25 13:33:37 |
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| 2. "Diamonds or zirconium? |
Zirconia is a synthetic gem that is visually very similar to diamond, but they are very different from what you might think, some differences in terms of its mineral properties are its ability to conductivity, transparency and hardness.
The main difference is that although visually jewelry are very similar flashes emitted by the zirconia have a life cycle, ie over time the luster will disappear giving the stone a matt appearance while DIAMOND flashes are emitted forever.
Whatever your choice we are sure you will love your piece, but definitely the most desirable diamonds are to represent the promise that his relaciion be for a lifetime. |
| last updated - 2011-04-05 12:05:58 |
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| 3. Do they handle a promotion of months interest free credit card? |
Wir haben bereits diesen Service nur American Express-Karte, entweder aus dem Komfort Ihres Hauses oder den Kauf tätigt persönlich bei der Anello Schmuck.
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| last updated - 2011-01-25 13:59:15 |
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| 4. f I am outside of the Mexican Republic My order has an extra cost? |
The price Anello products do not cover international shipping, so if you get an extra cost. For Central America: Additional cost of $ 58.00 Dlls, or its equivalent in the currency selected (Colombia, Panama, Venezuela, Peru, Nicaragua, Argentina, Chile, Guatemala).
For North America: Additional cost of $ 50.00 Dlls, or its equivalent in the currency selected (Canada and USA). Additional cost for Europe is $ 55.00 Dlls, or its equivalent in currency. |
| last updated - 2010-11-10 11:42:58 |
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| 5. For my shipment to be free Is there a minimum amount of purchase? |
There is no minimum order, there is no hidden or fees amounts ghosts, if you find yourself in the Mexican Republic just to pay the price of the item and send it to you ready to the door of your home. |
| last updated - 2010-11-10 11:03:52 |
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| 6. How do I make sure that the part you bought is really kilataje offered? |
anello.com.mx is governed by the Official Mexican Standard NOM033-94 that governs all jewelry products in terms of quality and kintos kilataje on parts.
This rule requires Kintar pieces in their official kilataje really true, so if you bought gold pieces in 14kt officially come Kinto.
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| last updated - 2011-07-29 14:38:15 |
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| 7. How I can use the points of Allegiance? |
Your loyalty points are accumulated in your personal account, which is obtained by registering through the website or directly www.anello.com.mx Jewelry.
Remember that accumulate for every purchase or service you require.
You can use them either through the website or directly on the jewelry. The cuffs of loyalty are a benefit, do not hesitate to use them. |
| last updated - 2011-06-11 16:50:32 |
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| 8. How long does it take to confirm my payment? |
Depending on the method of payment for the purchase is made will vary the time needed to confirm the payment:
* Credit / Debit instant, no more than 7 minutes
* Electronic transfer: two days maximum
* Bank deposit, more than four days
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| last updated - 2010-11-10 12:05:02 |
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| 9. How long will I get my money? |
From the moment we receive your package, anello.com.mx has a maximum of 7 days to return your money. |
| last updated - 2010-11-10 15:12:24 |
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| 10. If I am outside of the Mexican Republic How long to get my order? |
In the event that the recipient is outside of the Mexican Republic your order is ready to ship 10 business days after you have confirmed your payment, however the time of arrival at your home will depend on the retention time of the package to customs, by what the packet delivery time depends on where you are the recipient, which will be approximately 10 to 30 days.
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| last updated - 2010-11-10 11:11:45 |
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| 11. If I run within the Mexican Republic Why is sent half my order? |
All parts are shipped www.anello.com.mx acquired by private courier DHL insured shipping and tracking number to trace online. |
| last updated - 2010-11-10 10:54:14 |
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| 12. If the item I received is not my satisfaction What I can do? |
In Anello want you to be absolutely sure you've made a good buy, but more than anything to be happy with the choice he made to Anello it offers the service of "satisfaction guaranteed" which is to give you 7 days to consider purchase and if for some reason the product you get in the door of his home is not to your liking, we will refund 100% of your money or change the product for another. |
| last updated - 2010-11-10 14:48:17 |
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| 13. If you live within the Mexican Republic How long does it take my order? |
Shipping depends on the type of product that is being purchased and the final destination of the piece. Ranges from 4 days to 10 days. Each of the products is in describing a specific number of days. |
| last updated - 2010-11-10 10:57:59 |
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| 14. Is protected anello.com.mx information I provide? |
All personal information that asks the client is encrypted via a 128 bytes, so we SSL Certificates, digitally signed by the UTN-USERFirst company-Network Applications |
| last updated - 2011-01-25 14:00:45 |
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| 15. Is there a guarantee my purchase? |
Yes, we guarantee satisfaction on your purchase, if not accept the return of the piece, 100% refundable payment (the refund will be made once the piece is in our hands). |
| last updated - 2010-11-10 15:48:16 |
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| 16. Is there any extra cost for shipping? |
All parts purchased from www.anello.com.mx include shipping cost to all of Mexico. It will not have to pay any extra cost, only the item price. If the recipient is outside of Mexico are an additional cost. This additional cost varies depending on the area where the recipient is located. |
| last updated - 2010-11-10 10:51:44 |
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| 17. The price that appears by default in the seeción: engagement rings diamond what is included? |
The price shown for defautl in engagement rings corresponds to the mount, ie the ring in 14Kt gold.
Box below the description of the piece is a dropdown box that says options "diamond " and choose the karat, which is equal to the size of the diamond, the price changes by giving the final price of the piece, the options can also choose the kilataje choose gold or platinum metal. |
| last updated - 2011-04-04 14:23:29 |
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| 18. What are loyalty points? |
Loyalty points are a way to thank them for their preference for Anello bridal jewelry.
This program is giving back a percentage of your purchase to a personal account to use these points in subsequent purchases. Every 100 pesos of purchase is equal to 1 point, which in turn is equivalent to 1 peso. You can accumulate points for up to two years and could pay up to 50% of a piece of Anello. |
| last updated - 2011-07-06 16:42:06 |
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| 19. What are the payment methods? |
The payment methods we use in www.anello.com.mx are:
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Card Payment Credit / debit card that is backed by VISA, MASTER CARD, AMERICAN EXPRESS and DISCOVER, regardless of the card issuing bank.
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Wire Transfer
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Bank Deposit
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Gift Certificates
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OXXO and Seven Eleven Stores (Only applies to the Mexican Republic)
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6 months no interest with express americann
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3. 6, 9 and 12 months with interest with any credit card, the amount of interest shown when selecting the card used for payment.
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Loyalty Points
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O personally attend the Anello Jewelry
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| last updated - 2011-07-16 12:18:25 |
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| 20. What are the policies that I follow to validate the Satisfaction Guarantee program? |
For a product is received by Anello must be in perfect condition, you should not have features of spindle or wear, have signs of alteration such as size or manipulations in the mounting by a jeweler other than Anello, rings and rings should bring back the authorization number for return, and the certificate of authenticity and quality of metals and diamonds (in case of not returning the replacement cost will be $ 500.00) You must cover the cost of shipping and Anello ensure the piece will not be liable for any loss or damage of return shipping. |
| last updated - 2011-06-11 10:51:06 |
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| 21. What are the steps to validate the Satisfaction Guarantee program? |
MAKING A RETURN IN ANELLO IS VERY EASY
If the order is within seven days of purchase, and complies with the provisions of our returns policy, the procedure is as follows:
1. You only need to enter your account anello and click on the option that says returning the product.
2. We will automatically a return code of the product and asked to complete a short letter stating the reason for return .. 3. In norotros see we receive notification of your return and heremos you get confirmation of your return. 4. Once we have received the item and verified that it is in perfect condition and the requirements for refund, we will make the refund in up to seven days naturales. |
| last updated - 2011-01-25 13:47:31 |
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| 22. What credit cards do you accept? |
We accept any credit card (either credit or debit) that is backed by VISA, MASTER CARD, AMERICAN EXPRESS and DISCOVER, regardless of the card issuing bank. |
| last updated - 2010-11-10 14:00:02 |
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| 23. What is guaranteed? |
The program Satisfaction Guaranteed your money back if not satisfied with the product. |
| last updated - 2010-11-10 15:56:50 |
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| 24. What security do I have that my card will not be cloned? |
anello.com.mx not collect or store credit card information, as this process is made within the PayPal servers and services. Encrypting the information provided within their servers. |
| last updated - 2010-11-10 15:20:21 |
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| 25. What security do I have that my information will not be used for another purpose? |
As a rule, anello.com.mx not sell our users' information, this is used solely for the purposes for which it was granted.
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| last updated - 2010-11-10 15:26:29 |
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| 26. where are you located? |
We are a Bridal Jewelry Party at Plaza Camelinas Local E-16 in the City of Morelia, Michoacan, Mexico can visit any day from Monday to Sunday with a Monday to Saturday 11:00 a.m. to 07:00 p.m. and Sundays from 11:30 to 6:30.
Or you can contact us through the following ways:
to 01,800,236 in June 1965, or 3244511, servicioalcliente@anello.com, mx, contaco@anelloi.com.mx |
| last updated - 2011-02-15 15:32:33 |
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